Cost and Insurance
If you would like to use your insurance to cover part of your costs, you will need to provide me with the necessary information about your insurance plan, copay, pre-authorization requirements, and the number of mental health visits allowed per benefit period. It is your responsibility to clarify your mental health benefits by calling your insurance carrier or reviewing your benefit booklet before your first appointment. If your plan requires pre-authorization by me, you need to let me know. Please be aware that some insurance plans have a different carrier for mental health benefits. This is usually noted on the back of your insurance card along with a customer service phone number.
For in-network services:
Dr. Frauke Schaefer is an in-network provider and takes new clients with the following insurance plans:
- BCBS (excluding Blue Value or Blue Local plans)
For out-of-network services:
Many insurance plans, such as Cigna, often provide out-of-network benefits that cover part of your costs. I will submit claims on your behalf for out-of-network services. Payment for out-of-network services is usually due in full at the time of service. Insurance companies will typically reimburse you directly within several weeks after your appointment.
Out-of-network rates are within the typical range of local provider rates. Please call or email me with any specific questions and I will be glad to assist you.
For insurance related difficulties try to contact first your insurance customer service line. For special difficulties you may consult resources of the NC Department of Insurance (NCDOI Smart NC).
Methods of payment:
Check, cash, credit and debit cards (VISA, MC, but not American Express)
Frauke C. Schaefer, MD 1709 Legion Road, Suite 225 Chapel Hill, NC 27517 Tel (919) 357-7204 Fax (919) 929-7648 FraukeSchaeferMD@gmail.com